Why are there reviews on articles?

Reviews on Wegmanshop.nl is intended to share with other customers how you experienced an article.

How are reviews collected and displayed?

From 07-02-2023 Customers can only write a review about items they purchased via Wegmanshop.nl. This way we are sure that reviews are written by experienced experts.

If a review is written by someone who purchased the item through Wegmanshop.nl then this is listed with a label. We cannot link some old reviews to a purchase, but we show them without a label. From 07-02-2023 you must have purchased the item via Wegmanshop.nl to write a review about it.

How is authenticity guaranteed?

At Wegmanshop.nl we value transparency and authenticity. Our reviews are collected via Loox which ensures that only real customers can share their opinions.

Are both positive and negative reviews posted on your website?

Yes, we encourage both positive and negative feedback. We believe honest opinions can help others make informed decisions. Every point of view contributes to the overall customer experience.

Are there paid reviews posted on your website?

No, we do not post paid reviews on our website. All opinions you see here are from customers who have actually purchased and used products from us. We every now and then a small discount on the next order to encourage the customer to post a review, this is not based on a high rating.

Within what time frame are the reviews posted on your website to check a review?

We aim to post reviews as quickly as possible, usually within 7 business days of receipt. This allows us to carefully review the reviews and ensure they meet our guidelines.

In which cases will a review not be posted?

While we are open to diverse opinions, we reserve the right not to post reviews if they:

• Be offensive, insulting or illegal.
• Not related to the product or service.
• Contain spam or inappropriate links.

We strive to be open and honest review environment and want our customers to have confidence in the reviews they read.